Information We Collect
When you register and use the 52100 platform, we collect various types of information to keep our services running smoothly and securely. The types of information collected are as follows:
Username, email address, phone number, date of birth, and password created at registration. This information is used to verify your identity and manage your account.
Transaction details in Malaysian Ringgit (RM), along with deposit and withdrawal methods used such as TNG eWallet or Maybank2u. Full card numbers are not stored on our servers.
Device type, operating system, web browser, IP address, access time, and pages visited. This data helps us improve the user experience and detect suspicious access.
Game history, active sessions, entertainment category preferences, and interactions with platform features. This data is used to personalise your experience and improve 52100's services.
How Your Information Is Used
52100 uses the information collected solely for legitimate and transparent purposes. We do not sell or rent your personal data to any third party for marketing purposes without your consent.
The primary purposes for using your data are:
- Processing account registration and verifying user identity.
- To securely manage deposit and withdrawal transactions in MYR.
- To provide effective and responsive customer support.
- Sending important notifications related to your account and transactions.
- Enhancing platform security and detecting fraudulent activity.
- To fulfil compliance obligations under applicable Malaysian laws and regulations.
Cookies & Tracking Technologies
The 52100 platform uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better experience for users. Cookies are small text files stored on your device when you visit our website.
Required for core platform functions such as secure login and session management. These cannot be disabled.
We collect anonymised data on how users interact with the platform to help us improve the user experience.
Remembering user preferences such as language and display settings to make return visits more convenient.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform features on 52100 that rely on session data.
Data Retention & Security Measures
All 52100 user data is stored on secure, encryption-protected servers. We apply industry-standard security protocols to ensure your information cannot be accessed by unauthorised parties.
The security measures we have in place include:
- Data encrypted in transit using the latest security protocols.
- Strict internal access controls — only authorised staff can access user data.
- Continuous system monitoring to detect and prevent unauthorised access.
- Regular security audits to ensure compliance with the latest standards.
Your personal data will be retained for as long as your account remains active or as required to fulfil legal obligations. Following account closure, data will be kept for the period prescribed by Malaysian law before being securely deleted.
User Rights & Information Sharing
As a 52100 user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request the correction of any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal obligations.
- Right to Object: You may object to the processing of your data for certain purposes.
52100 does not share users' personal data with third parties for marketing purposes. Data sharing only occurs in the following limited circumstances:
- Trusted payment processors to securely handle MYR transactions.
- Regulatory authorities or law enforcement agencies when required under Malaysian law.
- Technical service providers bound by strict confidentiality agreements.
To exercise any of the rights above, please reach out to the 52100 support team by email at [email protected]. We will process your request within a reasonable timeframe and keep you informed of the action taken. If you have further questions, the FAQ we also provide additional guidance.
Policy Updates & How to Contact Us
52100 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, technology, or legal requirements. Users will be notified of any significant changes via in-platform notifications or the registered email address.
It is the user's responsibility to review this policy periodically. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your data privacy, please contact us:
[email protected] — Our team will respond within 3 business days.
Your Data, Our Protection
52100 takes the privacy of every user in Malaysia seriously. Register with confidence — our platform is built to protect your information at every step.